“Fashion-X-Press“ is an integrated door-to-door service offer based on an industry specific cooperation between OmLog and major premium airlines. Shipments are transported fast and reliably “on hangers“ (G.O.H) and/or “flat pack” from shipper to the consignee.
Fashion X Press
Features
Defined transport times
By defined transportation times the customer is able to plan the further process and sales.
No re-finishing costs/no packaging costs Transportation on hangers or “flat pack”, door-to-door saves costs and time for special packaging material and the re-finishing at the end of the chain.
Tracking & Tracing via internet
Every single shipment will be scanned via barcode. This enables a tracking and tracing of the shipment along the entire transport chain.
Creative
Order Showcase Store
– Time-critical air & ground transportaion services
– Blanket wrap, air ride equipment, lift gates, flat bed services
– Global capabilities – worldwide locations
– Flexible, around-the-clock service – 24/7
– Industry-leading technology, our tracking system gives you real time to your shipment status
Delivery to store
Economies of scale in logistics, transport and procurement capabilities due to fruitful relationship with customer.
A unique partner highly reliable (skilled and experienced)
IT Systems fully integrated
High Flexibility in timing and labour structure
Carrier Integration and Network
High Customization
Support Service
Customer Service will answer phone calls from 8:00 AM to 8:00 PM EST, Monday to Friday.
Customer Service will provide specific voice mailbox for calls received after hours and during holidays. Office/Store will be contacted next business day by 10 am (local time).
Customer Service will provide back-up during off-hours and weekends at all times during the year.
Call Center will be able to identify authority level of caller (i.e., Regional, District or Store Level caller) and respond with different policies per Concept request.